Scanimart Privacy Policy

Effective Date: March 2025

Updated Date: October 2025

1. Introduction

Welcome to Scanimart! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services, including the Scanimart Customer, Retailer, and Staff applications.

2. Information We Collect

We collect the following types of information:

a. Personal Information

• Name, email address, phone number, and address.
• Payment details for transactions.
• Account login credentials.
• Profile information (Retailer/Staff roles, employment details, etc.).
• Date of birth (to offer personalized promotions and discounts).

b. Non-Personal Information

• Device information, IP address, browser type.
• Cookies and tracking data.
• User activity on the platform (e.g., pages visited, time spent, purchases made).

c. Retail Partner & Staff Information

• Business name, registration details, and store location.
• Inventory and pricing data.
• Staff work schedules, attendance records, and task assignments.

d. Location Information

Store detection data is used to identify nearby participating retail stores and enhance the shopping experience. In the Scanimart Staff App, we may also collect location data in the background to support delivery tracking and operational safety, even when the app is closed or not actively in use.

3. How We Use Your Information

• Provide and improve our services.
• Process payments and transactions.
• Enhance user experience and personalize recommendations.
• Detect and prevent fraudulent activities.
• Communicate important updates, promotions, and support assistance.
• Comply with legal and regulatory obligations.
• Manage staff operations, including shift scheduling and attendance tracking.
• Offer location-based services, such as finding nearby partner stores.
• Provide birthday-related offers and personalized discounts.

4. Data Sharing & Disclosure

• With Retailers: To process transactions and provide customer support.
• With Staff: For work management, attendance tracking, and store operations.
• With Service Providers: For payment processing, analytics, and security enhancements.
• With Legal Authorities: If required by law, for fraud prevention, or to protect our rights.

5. Data Security

We implement strict security measures to protect your information, including encryption, secure servers, and regular audits. However, no online platform can guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze app usage, and provide personalized content. You can modify your cookie settings in your device preferences.

7. User Rights & Choices

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Disable cookies through your device settings.

To exercise these rights, contact us at support@scanimart.com .

8. Third-Party Links

Scanimart applications may contain links to third-party services. We are not responsible for their privacy policies or practices.

9. Data Retention

We retain user data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Children’s Privacy

Scanimart applications are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within our applications with the updated date.

12. Contact Us

For any privacy-related concerns, please contact us at support@scanimart.com .

13. Background Location Usage

Scanimart Staff App may collect and use location data even when the app is closed or not in use. This background location access is used solely for:

• Real-time tracking of delivery staff during active deliveries.
• Ensuring accurate and timely order handovers between marts and customers.
• Maintaining staff safety during field operations.
• Generating analytics to improve delivery accuracy and operational efficiency.

We do not use background location for advertising or unrelated purposes. Users can choose to deny or revoke this access anytime in their device settings.